Joseph Howard
About Joseph Howard
Joseph Howard is a Client Desktop Support professional with experience in integrating printers into Windows Server 2019 environments and deploying security software across multiple PCs. He has worked in various roles in the technology and service industries, including positions at CommonSpirit Health and Centura Health, and has a background in Computer Networking and Business Administration.
Work at CommonSpirit Health
Joseph Howard has been employed at CommonSpirit Health as a Client Desktop Support since 2023. In this role, he is responsible for integrating printers into the Windows Server 2019 environment. His work involves providing technical support and ensuring that client desktop systems operate efficiently.
Previous Experience in Client Desktop Support
Prior to his current position, Joseph worked at Centura Health as a Client Desktop Support for six months in 2023. His responsibilities included conducting client meetings with over 45 clients in a five-week period, demonstrating his ability to manage client relationships effectively.
Education and Expertise
Joseph studied Computer Networking at Pikes Peak State College from 2021 to 2023. He also holds a Bachelor of Science in Business Administration with a focus on Marketing from Northern Arizona University, where he studied from 2008 to 2013. His educational background supports his technical and client support skills.
Technical Skills and Projects
In his roles, Joseph has directed the deployment of over 100 PCs with security software, including Carbon Black, Sentinel One, and Rapid7, within five weeks. He has also implemented patch management for over 100 PCs using various tools, showcasing his proficiency in IT security and systems management.
Diverse Work History
Joseph has a diverse work history that includes positions in hospitality and IT. He worked as a Banquet Server and Captain at Centerplate and Westin Hotels & Resorts, as well as a Deli Clerk/Cashier at Fry's Food and Drug. His varied experiences contribute to his strong interpersonal skills and customer service abilities.