Keri Hackendahl, MBA, Msl
About Keri Hackendahl, MBA, Msl
Keri Hackendahl, MBA, MSL, serves as the System Vice President at CommonSpirit Health, where she has worked since 2019. She has received recognition for her leadership and change management skills, and has a strong background in both the medical and hospitality industries.
Work at CommonSpirit Health
Keri Hackendahl has served as System Vice President at CommonSpirit Health since 2019. In this role, she has focused on implementing innovative strategies that enhance organizational efficiency. Her leadership has contributed to the overall effectiveness of the healthcare system in California, where she has worked for five years.
Previous Experience in Healthcare
Before joining CommonSpirit Health, Keri Hackendahl held significant positions in the healthcare sector. She worked as Senior Director of Patient Experience at Dignity Health from 2016 to 2019, where she focused on improving patient satisfaction. Prior to that, she served as Senior Director of Service Excellence at Banner Health from 2012 to 2016, emphasizing service quality and operational excellence.
Hospitality Industry Background
Keri Hackendahl began her career in the hospitality industry, working at Hyatt Regency in Scottsdale, AZ, from 2000 to 2004. As Supervisor of Concierge Services & VIP Regency Club, she developed skills in customer service and relationship management that have been beneficial in her subsequent healthcare roles.
Education and Expertise
Keri Hackendahl holds a Master of Business Administration (MBA) and a Master of Science (M.S.) in Leadership from Grand Canyon University. She also earned a Bachelor of Science (B.S.) in Psychology from Arizona State University. Her educational background supports her expertise in leadership, change management, and team development.
Leadership Recognition and Skills
Throughout her career, Keri Hackendahl has been recognized with awards for her leadership and change management capabilities. She is known for her ability to develop high-performing teams and for her confident communication skills, which enable her to build relationships across various organizational levels.