Lynn De Santis
About Lynn De Santis
Lynn De Santis serves as the System Director of Performance Excellence at Dignity Health, where she has worked since 2010. With extensive experience in healthcare management, she has held various leadership roles and has a background in marketing.
Work at CommonSpirit Health
Lynn De Santis has served as System Director at CommonSpirit Health since 2005. With 19 years of experience in this role, she operates within the San Francisco Bay Area. In her position, she has focused on enhancing operational efficiency and improving patient care delivery processes. Her leadership has been instrumental in navigating organizational changes and transitions.
Current Role at Dignity Health
Since 2010, Lynn De Santis has held the position of System Director Performance Excellence at Dignity Health. Based in the Sacramento, California Area, she has dedicated 14 years to this role. Her responsibilities include coaching leaders and staff through various organizational changes, ensuring that performance standards are met and exceeded.
Previous Experience in Healthcare Management
Lynn De Santis has a diverse background in healthcare management. She worked as an Accounting Manager at NorthBay Healthcare from 2002 to 2005. Following this, she served as Director of Operation Support at Catholic Healthcare West from 2005 to 2008. She also held the position of Director of Compliance, Coding and Credentialing at Dignity Health Medical Foundation from 2008 to 2010.
Education and Expertise
Lynn De Santis earned her Bachelor of Science degree in Marketing from Robert Morris University, where she studied from 1978 to 1982. Her educational background has equipped her with the skills necessary to implement human-centered design principles and lean methodologies in healthcare settings. She has utilized these skills to improve work environments for front-line staff and enhance patient care delivery.
Implementation of Six Sigma and Lean Principles
In her roles, Lynn De Santis has implemented Six Sigma and lean principles to optimize patient care delivery processes. These methodologies focus on reducing waste and improving efficiency, which contribute to better healthcare outcomes. Her commitment to performance excellence has been a significant aspect of her career in healthcare management.