Michael Waltman
About Michael Waltman
Michael Waltman serves as the System Director of End User Services at CommonSpirit Health, where he has worked since 2019. He has extensive experience in IT management, having held various roles in companies such as Payless Cashways, Perot Systems Corp, Dignity Health, and Dell.
Work at CommonSpirit Health
Michael Waltman has served as the System Director End User Services at CommonSpirit Health since 2019. In this role, he oversees the delivery of End User Services across multiple regions, specifically focusing on the Midwest and Southeast United States. His responsibilities include managing IT services that support healthcare operations, ensuring effective incident management, and implementing business process improvements to enhance service delivery.
Previous Experience in IT Management
Prior to his current position, Michael Waltman held several roles in IT management. He worked as the IT Director at Dignity Health from 2012 to 2019, where he was responsible for overseeing IT operations. Before that, he served as a Field Service Manager at both Perot Systems Corp from 2002 to 2008 and Dell from 2008 to 2012. His early career included a position as a Senior Systems Engineer at Payless Cashways, Inc. from 1997 to 2000.
Education and Expertise
Michael Waltman has a strong educational background in technology and management. He earned an Associate of Arts and Sciences (A.A.S.) in Networking from Heald College in 1999 and another A.A.S. in Electronics from Heald College-Fresno in 1996. He furthered his education by obtaining a Bachelor's of Science degree in Business Management from the University of Phoenix, completing his studies in 2017. His expertise includes incident management and business process improvement.
Career Progression in IT Services
Michael Waltman's career in IT services began as a Help Desk Team Lead at Volt Service Group from 2000 to 2002. He then advanced to roles with increasing responsibility, including Field Service Manager positions at Perot Systems Corp and Dell. His experience spans over two decades, during which he has developed a comprehensive understanding of IT service delivery and management in various sectors, particularly in healthcare.