Michele Ward
About Michele Ward
Michele Ward serves as the Program Director for Epic EHR Implementation at CommonSpirit Health, where she has successfully managed healthcare IT projects since 2021. With a background in operational efficiency and a degree in Business from the University of Washington, she has held various roles in healthcare organizations, demonstrating expertise in Epic EHR systems and team coordination.
Work at CommonSpirit Health
Michele Ward currently serves as the Program Director for Epic EHR Implementation at CommonSpirit Health, a position she has held since 2021. In this role, she oversees the implementation of Epic EHR systems, coordinating with cross-functional teams to ensure successful project delivery. Prior to this role, she worked as the Epic Revenue Cycle Manager from 2019 to 2021, where she focused on optimizing revenue cycle processes. Additionally, she served as the Division Manager for Revenue Cycle from 2018 to 2019, contributing to operational improvements within the organization.
Education and Expertise
Michele Ward earned her Bachelor of Arts degree in Business from the University of Washington, where she studied from 2007 to 2010. Her educational background supports her expertise in operational growth and performance improvement, particularly within healthcare IT systems. This foundation has equipped her with the skills necessary to effectively manage complex projects and lead teams in achieving organizational goals.
Background in Healthcare
Michele Ward has a substantial background in the healthcare sector, beginning her career at Valley Medical Center. She held various roles, including Lead for Insurance Verification from 2003 to 2007 and Office Coordinator for Rehab Services from 2007 to 2011. She also worked as a Cadence Analyst and Welcome Analyst from 2011 to 2013. This diverse experience in healthcare operations has contributed to her ability to identify and resolve issues, enhancing operational efficiency.
Experience at Deloitte
Michele Ward worked at Deloitte from 2013 to 2018, where she held the position of Solution Manager on the Architect Team for five years. During her tenure, she also served as Team Lead for Professional Billing and Cadence from 2013 to 2015. Her experience at Deloitte involved managing teams and projects focused on improving billing processes and system implementations, further solidifying her expertise in healthcare IT.