Michelle Krall
About Michelle Krall
Michelle Krall serves as the Divisional Learning Management System Administrator at CommonSpirit Health, where she develops guidelines for the Cornerstone Learning Management System. With a background in education and extensive experience in training and development, she focuses on improving user access and technical support within her division.
Work at CommonSpirit Health
Michelle Krall serves as the Divisional Learning Management System Administrator at CommonSpirit Health, a role she has held since 2023. Based in Chattanooga, Tennessee, she operates remotely to develop and revise guidelines and procedures for the Cornerstone Learning Management System. Her responsibilities include managing user roles, securities, and permissions associated with Cornerstone access. She focuses on ensuring that the system best serves the division and provides ongoing technical support, emphasizing continuous improvement initiatives.
Education and Expertise
Michelle Krall earned her Bachelor's degree in Elementary Education and Teaching from Ball State University - Teachers College, where she studied from 1987 to 1992. This educational background provides her with foundational knowledge in instructional design and educational methodologies, which she applies in her current role in learning management. Her expertise extends to developing standard documented protocols to ensure consistency and accuracy within the division.
Background
Before joining CommonSpirit Health, Michelle Krall worked for 17 years as a Training and Development Consultant at Roche, where she was involved in various training initiatives. Prior to that, she spent 12 years as a Pharmacy Technician at CVS Pharmacy in Fishers, Indiana. This diverse background in both healthcare and training roles has equipped her with a unique perspective on learning management and user support.
Achievements
In her current role, Michelle Krall develops and revises guidelines for the Cornerstone Learning Management System, ensuring that the division's needs are met effectively. She creates standard documented protocols to maintain consistency and accuracy, and she anticipates potential downstream impacts of Cornerstone functions, addressing unintended outcomes proactively. Her focus on continuous improvement initiatives contributes to the overall efficiency of the division.