Michelle Marshall
About Michelle Marshall
Michelle Marshall is a Senior Manager of Digital Care Innovation & Automation at CommonSpirit Health, with over twenty years of IT experience, primarily in the Healthcare IT sector. She has a strong background in program management, technical acumen in various transaction sets, and expertise in software development and database management.
Work at CommonSpirit Health
Michelle Marshall currently serves as the Senior Manager of Digital Care Innovation & Automation at CommonSpirit Health. She has held this position since 2019, contributing to the organization from her base in Phoenix, Arizona. In her role, she focuses on integrating innovative digital solutions within healthcare, enhancing patient care through technology. Her work involves overseeing projects that leverage automation to improve operational efficiencies.
Previous Experience at Dignity Health
Prior to her current role, Michelle worked at Dignity Health as a Senior Manager in the Revenue Cycle PMO from 2013 to 2019. During her six years in this position, she was based in the Phoenix, Arizona area. Her responsibilities included managing large-scale billing programs and overseeing operational improvements within the revenue cycle.
Background in Healthcare IT
Michelle Marshall has over twenty years of experience in information technology, with a significant focus on the Healthcare IT sector for the last fifteen years. Her career includes roles at various organizations where she has developed expertise in program management, process enhancement, and the implementation of innovative technologies. She has managed multi-million dollar programs and has a strong background in robotic process automation.
Education and Expertise
Michelle holds a Bachelor of Science in Computer Engineering from the University of South Florida. She also earned a Master of Business Administration (MBA) in Business Administration and Management from The University of Arizona Global Campus, completing her studies in 2023. Her technical skills include advanced knowledge of software application development in languages such as .Net and Java, as well as expertise in database management using SQL and Oracle.
Technical Acumen and Innovations
Michelle possesses advanced technical acumen, particularly with X12 ANSI transaction sets, including 227, 297, 835, and 837 (5010). She has been involved in innovative program development and business process enhancement projects, particularly in robotic process automation (RPA). Her ability to stay updated with emerging technologies allows her to implement technical improvements that enhance efficiencies and productivity in healthcare settings.