Nicole Miller
About Nicole Miller
Nicole Miller is an Instructional Design Specialist with extensive experience in healthcare training and patient care optimization using the Epic system. She has a diverse background in nursing and healthcare administration, holding multiple degrees and certifications.
Work at CommonSpirit Health
Nicole Miller currently serves as an Instructional Design Specialist at CommonSpirit Health, a position she has held since 2021. In this role, she assists end users in developing best practices and optimization goals for improved patient care using the Epic system. She is responsible for providing ongoing support and system maintenance for Epic healthcare record systems, ensuring that staff are equipped with the necessary tools and knowledge to utilize the system effectively.
Previous Experience at Guthrie
Prior to her current role, Nicole Miller worked at Guthrie for nine years, from 2009 to 2018. During her time there, she held multiple positions, including Licensed Practical Nurse and Surgical Technician. She later became an Epic Certified Principal Trainer from 2018 to 2021, where she focused on training staff on the Epic system. Her diverse experience in healthcare settings has contributed to her expertise in patient care and system training.
Education and Expertise
Nicole Miller has a strong educational background in healthcare administration and nursing. She studied at Northern Tier Career Center, where she completed her Licensed Practical Nurse training. She also earned a Bachelor's degree in Health Science/Health Care Administration from Excelsior College from 2015 to 2019. Additionally, she obtained a Master of Science in Health/Health Care Administration/Management from The College of St. Scholastica from 2020 to 2022. This educational foundation supports her role in instructional design and training.
Nursing and Clinical Experience
Throughout her nursing career, Nicole Miller has gained extensive clinical experience. She worked as an advanced life support nurse and served as a preceptor for new staff. Her experience includes working on a trauma team for two years as a Licensed Practical Nurse and Surgical Technician. She has been responsible for scheduling, ordering supplies, and maintaining patient charts, which has provided her with a comprehensive understanding of healthcare operations.
Certifications and Training
Nicole Miller is an Epic Certified Principal Trainer, which highlights her proficiency in the Epic healthcare record systems. This certification allows her to train and support healthcare staff in effectively using the system to enhance patient care. Her commitment to ongoing education and training reflects her dedication to improving healthcare delivery through effective system implementation.