Pamela Butcher
About Pamela Butcher
Pamela Butcher is a Revenue Cycle Manager at CommonSpirit Health, where she has worked since 2021. She has extensive experience in healthcare management, having held various roles at Centura Health and Envision Healthcare Corporation.
Work at CommonSpirit Health
Pamela Butcher serves as a Revenue Cycle Manager at CommonSpirit Health, a role she has held since 2021. In this position, she manages multiple vendor relationships and oversees the Training and Quality Team for Support Services, which includes Customer Service and Cash Management. She acts as a Project Manager for various initiatives within the Revenue Cycle Management department, focusing on improving operational efficiency and service quality.
Previous Experience in Healthcare
Pamela Butcher has significant experience in the healthcare sector. She worked at Centura Health in various roles, including Business Support IV, Supervisor of Customer Service, and Trainer of Customer Service. Her tenure at Centura Health spanned from 2017 to 2021. Additionally, she was employed at Envision Healthcare Corporation as a Physician Benefits Supervisor and Benefits Analyst from 2005 to 2008, contributing to her extensive background in revenue cycle management and customer service.
Education and Expertise
Pamela Butcher studied at the University of Colorado Boulder, where she earned a Bachelor of Arts in Psychology from 1989 to 1994. She furthered her education at the University of Denver, obtaining a Certificate in Leadership Business Acumen from 2022 to 2023. Her educational background supports her expertise in managing teams and implementing effective policies and procedures within the revenue cycle.
Leadership and Project Management
In her current role, Pamela Butcher leads a team responsible for establishing policies and procedures related to post-service financial assistance, billing, and collections. She collaborates with IT to implement technological improvements aimed at enhancing team efficiency and quality. Her leadership skills are evident in her ability to manage multiple projects and initiatives within the Revenue Cycle Management department.
Diverse Professional Background
Pamela Butcher has a diverse professional background that includes roles outside of healthcare. She worked as a Benefits Services and HRIS Specialist at Knowledge Universe from 2002 to 2005 and served as an Assistant Manager at Walmart from 2016 to 2017. Additionally, she was the Preschool Director at Faith Lutheran Church from 1995 to 2001. This varied experience contributes to her comprehensive understanding of business operations and customer service.