Swati Mehta MD, Facp, Sfhm, Cpxp
About Swati Mehta MD, Facp, Sfhm, Cpxp
Swati Mehta is an accomplished adult hospitalist and Chief Experience Officer at Kencor Health, known for developing the 6H Communication Framework to enhance healthcare communication and patient engagement. With extensive experience in various leadership roles, she actively contributes to multiple healthcare organizations and initiatives focused on clinician wellness and quality improvement.
Work at CommonSpirit Health
Swati Mehta serves as an Adult Hospitalist at CommonSpirit Health, a role she has held since 2017. In this position, she focuses on delivering high-quality patient care and enhancing the overall patient experience. Her work involves collaborating with healthcare teams to align clinical practices with organizational goals. Mehta's experience in hospital medicine contributes to her ability to address complex patient needs effectively.
Current Roles and Responsibilities
Mehta holds multiple positions within the healthcare sector. She has been the Chief Experience Officer at Kencor Health since 2020, where she develops strategies to enhance patient engagement. Additionally, she is involved with the Society of Hospital Medicine as a member of the Clinician Wellness Task Force. Mehta also participates in the CXO Council at Press Ganey and serves on the Beryl Institute Physician Executive Council, focusing on improving healthcare quality and patient experiences.
Education and Expertise
Swati Mehta earned her Bachelor of Medicine, Bachelor of Surgery (MBBS) from Lady Hardinge Medical College. She completed her Doctor of Medicine (MD) at The State University of New York, where she also served as Chief Resident. Mehta pursued further specialization in Nephrology, Hypertension, and Renal Transplantation at Joan & Sanford I. Weill Medical College of Cornell University. Her extensive education underpins her expertise in hospital medicine and healthcare quality.
Achievements in Healthcare Communication
Mehta developed the 6H Communication Framework, a tool aimed at enhancing communication between healthcare providers and patients. This framework is designed to improve patient engagement and outcomes. She also leads initiatives focused on operationalizing service recovery tools to enhance patient experiences and clinical quality, demonstrating her commitment to advancing healthcare communication.
Previous Experience at Salem Health
Before her current roles, Swati Mehta served as the Medical Director of the Adult Hospitalist Program at Salem Health from 2013 to 2017. In this capacity, she was responsible for overseeing the hospitalist team and implementing clinical protocols to improve patient care. Her leadership during this period contributed to the development of effective hospitalist practices.