Tim Keller
About Tim Keller
Tim Keller serves as the ITD Area Manager at CommonSpirit Health, overseeing IT service delivery for four hospitals and over 100 clinics in the Little Rock, Arkansas area. He manages day-to-day operations, vendor relationships, and collaborates with senior leadership on budget processes.
Work at CommonSpirit Health
Tim Keller serves as the ITD Area Manager at CommonSpirit Health, a position he has held since 2017. In this role, he is responsible for IT service delivery across a market that includes four hospitals and over 100 clinics. He acts as a liaison between the local market and IT services, ensuring effective communication and service alignment. Keller oversees day-to-day operations, including policy enforcement and budget management, and represents IT leadership at various meetings and public events.
IT Service Delivery Responsibilities
In his capacity as ITD Area Manager, Tim Keller manages IT service delivery to a diverse healthcare market. He holds financial sign-off authority for both capital and operational expenditures, which underscores his role in budget management. Keller collaborates with the Senior Leadership Team during the annual budget process and monthly reviews, ensuring that IT resources are allocated effectively to meet organizational needs.
Vendor Management and Collaboration
Tim Keller manages vendor relationships within the Arkansas market, facilitating collaboration between the organization and external partners. He provides strategic and technical advice to both staff and vendor partners, ensuring that IT services align with the operational goals of CommonSpirit Health. His role includes overseeing the integration of mission-critical IT processes and strategies as assigned by the Chief Information Officer.
Staff Supervision and Training
As part of his responsibilities, Tim Keller supervises staff, conducting performance evaluations and coordinating training initiatives. He communicates changes and outages to site leadership in a timely manner, ensuring that all stakeholders are informed and prepared. His leadership in managing IT resources contributes to the overall efficiency and effectiveness of the healthcare services provided by CommonSpirit Health.