Juan Mosca
About Juan Mosca
Juan Mosca is a Product Engineer at Community Phone, a company known for its ethical approach to telecommunications and customer-friendly services.
Title and Role at Community Phone
Juan Mosca is a Product Engineer at Community Phone. As part of his role, he works within a 70+ person remote-first team dedicated to providing reliable and customer-friendly landline services. Juan contributes to the creation and development of products that align with Community Phone's mission to treat customers well, which includes not selling user data, avoiding hidden fees, and ensuring transparency in contracts.
Background of Community Phone
Community Phone pivoted its focus during the pandemic to emphasize reliable and customer-friendly landline services. The company was inspired by its founder's vision to provide a trustworthy service without compromising customer privacy or trust. The company's commitment to not leaking numbers to spam bots, maintaining straightforward contracts, and prioritizing customer satisfaction has led to significant growth.
Company Values at Community Phone
Juan Mosca is part of a team that upholds several core values, including Curiosity, Efficiency, Bias Toward Action, Transparency, Founder Mindset, and Caring Mentality. These values drive the company's approach to product development and customer service, ensuring that the team remains focused on delivering a high-quality and customer-friendly experience.
Growth and Development at Community Phone
Since pivoting to focus on reliable landline service during the pandemic, Community Phone has seen substantial growth. This growth can be attributed to its commitment to providing a service that stands out in the market by avoiding common pitfalls such as hidden fees and privacy breaches. Juan Mosca, as part of the product engineering team, plays a critical role in supporting this growth through the development of reliable and user-friendly products.