Amirah Hasna

Front Office Manager @ COMO Hotels and Resorts

About Amirah Hasna

Amirah Hasna is a seasoned hospitality professional currently serving as the Front Office Manager at Como Hotels and Resorts in Singapore since 2020. She has extensive experience in guest relations and management, having held various positions at prestigious hotels including Armani Hotel Dubai and Mandarin Oriental Hotel Group.

Current Role at COMO Hotels and Resorts

Amirah Hasna serves as the Front Office Manager at COMO Hotels and Resorts in Singapore. She has held this position since 2020, contributing to the hotel's operations and guest services for four years. In this role, she oversees front office operations, ensuring a high standard of service and guest satisfaction.

Previous Experience at Armani Hotel Dubai

Amirah Hasna has significant experience at Armani Hotel Dubai, where she worked in various roles. She served as an Assistant Lifestyle Manager on Training for two months in 2015 and as a Lifestyle Supervisor from 2014 to 2016. Additionally, she was a Lifestyle Departmental Trainer during the same period, focusing on staff development and training.

Experience with Mandarin Oriental Hotel Group

Amirah Hasna worked with Mandarin Oriental Hotel Group in multiple capacities. She was a Guest Relations Executive from 2009 to 2011 and later served as a Guest Relations Manager for seven months in 2018. Additionally, she held the position of Guest Experience Manager for five months in 2019, enhancing guest interactions and satisfaction.

Role at Intercontinental Hotels & Resorts

Since 2019, Amirah Hasna has been the Director of Club Intercontinental - VIP and Butler Services at Intercontinental Hotels & Resorts. In this role, she manages exclusive services for VIP guests, ensuring a personalized and high-quality experience.

Experience at The Address Hotels + Resorts

Amirah Hasna worked at The Address Hotels + Resorts as a Guest Engagement Agent and Departmental Trainer from 2012 to 2014. In this position, she focused on enhancing guest engagement and training staff to improve service delivery.

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