Beruktawit Cueto Baelo
About Beruktawit Cueto Baelo
Beruktawit Cueto Baelo is a Reservations Agent at COMO Hotels and Resorts in London, UK, with five years of experience in the role. She holds a Master's degree in Revenue Management and has previously worked in various front office positions in the hospitality industry.
Work at COMO Hotels and Resorts
Beruktawit Cueto Baelo has been employed as a Reservations Agent at COMO Hotels and Resorts since 2019. In this role, she is responsible for managing reservations and ensuring a high level of customer service. Her tenure at COMO Hotels and Resorts spans five years, during which she has contributed to the operational efficiency of the reservations department in Londres, Inglaterra, Reino Unido.
Education and Expertise
Beruktawit Cueto Baelo holds a Master in Revenue Management from UNIR - La Universidad en Internet, which she completed from 2020 to 2021. This advanced education has equipped her with specialized knowledge in revenue optimization strategies within the hospitality industry. Additionally, she studied Gestión y dirección hotelera at Centro Superior de Hostelería de Galicia from 2013 to 2017, providing her with foundational skills in hotel management.
Background in Hospitality
Prior to her current position, Beruktawit Cueto Baelo worked at Sheraton Grand London Park Lane as a Front Desk Supervisor and VIP Leader from 2018 to 2019. She also gained experience as a Front Office Receptionist at Gaylord Opryland Resort & Convention Center in Nashville, Tennessee, from 2017 to 2018, and at Gran Hotel Bahia del Duque in Santa Cruz de Tenerife for three months in 2015. These roles have contributed to her expertise in customer service and hotel operations.
Career Progression
Beruktawit Cueto Baelo's career in the hospitality industry reflects a steady progression through various roles. She began as a Front Office Receptionist at Gran Hotel Bahia del Duque in 2015, followed by a position at Gaylord Opryland Resort & Convention Center. Her experience at Sheraton Grand London Park Lane as a Front Desk Supervisor and VIP Leader further developed her leadership skills before she transitioned to her current role at COMO Hotels and Resorts.