Dharsana Matratanaya
About Dharsana Matratanaya
Dharsana Matratanaya serves as the Director of Human Resources at COMO Hotels and Resorts, where he has worked since 2016. He has extensive experience in human resources and hotel management, having held various positions in notable hospitality establishments throughout his career.
Current Role at COMO Hotels and Resorts
Dharsana Matratanaya serves as the Director of Human Resources at COMO Hotels and Resorts since 2016. In this role, she has been instrumental in leading HR initiatives across the organization. She actively supports departmental initiatives aimed at achieving the hotel's Key Performance Indicators. Her contributions have been significant in enhancing the overall HR framework within the company.
Previous Experience in Human Resources
Before joining COMO Hotels and Resorts, Dharsana held various HR positions in the hospitality industry. She was the Assistant Director of Human Resources at Sheraton Hotels & Resorts from 2012 to 2016, where she worked at the Sheraton Bali Kuta Resort. Additionally, she served as the Human Resources Manager at THE 1O1 LEGIAN for one year and as a Training Manager at Prama Sanur Beach Hotel for one year.
Educational Background
Dharsana completed her studies at multiple institutions. She achieved a Foundation degree in Hotel/Motel Administration/Management from Fujiya Hotel Training School in 1991. She later earned a Bachelor's degree in Law from the University of Tabanan, studying from 2008 to 2013. Additionally, she obtained a Bachelor's degree in Hotel/Motel Administration/Management from Bali Tourism Institute, where she studied from 1988 to 1993.
Achievements in Recruitment and HR Processes
Dharsana has successfully managed the mass recruitment process for COMO Uma Canggu, overseeing the selection of 300 employees from a pool of 9,000 applicants. She played a key role in creating and implementing Standard Operating Procedures for Human Resources during the pre-opening phase of COMO Uma Canggu, contributing to the establishment of effective HR practices.
Diverse Experience in the Hospitality Sector
Dharsana has a diverse background in the hospitality sector, having worked in various roles since 1993. Her experience includes positions such as Restaurant Captain at Holiday Inn, Shop Manager at DFS Group Limited, and various managerial roles at Mandara Spa, including Operations Manager and Area Spa Manager. This extensive experience has equipped her with a comprehensive understanding of hotel operations and human resources.