James Parolo
About James Parolo
James Parolo is a Night Manager at COMO Hotels and Resorts in Perth, Australia, where he has worked since 2020. He has extensive experience in the hospitality industry, having held various positions at Mantra Group and COMO Hotels and Resorts over several years.
Current Role at COMO Hotels and Resorts
James Parolo has been serving as the Night Manager at COMO Hotels and Resorts since 2020. In this role, he is responsible for overseeing the operations of the hotel during the night shift, ensuring guest satisfaction and smooth functioning of services. His experience in the hospitality industry contributes to his effectiveness in managing the night operations in Perth, Western Australia.
Previous Experience at COMO Hotels and Resorts
Prior to his current position, James worked as the Assistant Night Manager at COMO Hotels and Resorts from 2018 to 2020. This role involved supporting the Night Manager in daily operations and guest services. His tenure at COMO Hotels and Resorts has provided him with a comprehensive understanding of the hotel's operational standards and guest expectations.
Experience at Mantra Group
James Parolo has a significant background with Mantra Group, where he held various positions. He worked as a Night Manager from 2016 to 2017 at Mantra on Hay in Perth. Before that, he served as a Duty Manager from 2017 to 2018 for one year in Perth. His career at Mantra Group also included roles as a Guest Service Agent and a Waiter, providing him with diverse skills in customer service and hotel management.
Career Progression in Hospitality
James Parolo's career in hospitality began with his role as a Waiter at Mantra Group from 2014 to 2015. He then transitioned to a Guest Service Agent position for eight months before advancing to managerial roles. His progression from entry-level positions to management highlights his dedication and commitment to the hospitality industry.