Jocelyn Whiteside
About Jocelyn Whiteside
Jocelyn Whiteside serves as the Cluster Director of Sales & Marketing for COMO Hotels and Resorts, overseeing operations in Thailand, Bhutan, and Fiji. With a background in tourism and geography, she has successfully led marketing initiatives and secured significant media coverage throughout her career.
Current Role at COMO Hotels and Resorts
Jocelyn Whiteside serves as the Cluster Director of Sales & Marketing for COMO Hotels and Resorts, overseeing operations in Thailand, Bhutan, and Fiji. She has held this position since 2019 and is based in Bangkok. In her role, she has successfully led pre-opening sales and marketing efforts, contributing to significant revenue generation and brand visibility.
Previous Experience at Holiday Inn Resort Baruna Bali
Prior to her current role, Jocelyn Whiteside worked as the Director of Sales & Marketing at Holiday Inn Resort Baruna Bali from 2014 to 2017. During her tenure in Denpasar, Bali, she contracted 81 key accounts and secured brochure placements in key markets, which were integral to the resort's pre-opening strategy.
Educational Background in Tourism and Geography
Jocelyn Whiteside studied at the University of the South Pacific in Fiji, where she earned a Bachelor of Arts in Tourism and Geography from 1996 to 1999. She furthered her education at James Cook University, obtaining a Master's degree in Ecotourism in 2000, which she completed in 11 months.
Achievements in Sales and Marketing
In her current position at COMO Hotels and Resorts, Jocelyn has achieved notable results, including generating USD$180k in direct booking revenue year-to-date. She played a key role in developing and launching the resort's website during the pre-opening phase, enhancing its online visibility. Additionally, her efforts led to over 450k earned media impressions during the pre-opening PR launch and a 196% increase in the Facebook fan base post-opening.