Kritsada Boonon
About Kritsada Boonon
Kritsada Boonon serves as a Guest Services Supervisor at Como Hotels and Resorts in Singapore, where he has worked since 2015. He has a strong background in hotel management and customer service, supported by his education in Liberal Arts and Mathematics from Queen's College and Mae Fah Luang University.
Current Role as Guest Services Supervisor
Kritsada Boonon currently holds the position of Guest Services Supervisor at Como Hotels and Resorts in Singapore. He has been in this role since 2015, accumulating nine years of experience in the hospitality sector. In this position, he oversees guest services teams, ensuring the delivery of high-quality service and guest satisfaction. His responsibilities include managing daily operations and addressing guest inquiries effectively.
Previous Experience at COMO Hotels and Resorts
Prior to his current role, Kritsada Boonon worked as a Guest Service Agent at Como Hotels and Resorts for one year, from 2014 to 2015. During this time in Singapore, he developed his skills in hotel management and customer service, contributing to the overall guest experience. His experience in this position laid the foundation for his subsequent supervisory role.
Educational Background
Kritsada Boonon has a diverse educational background. He studied at Queen's College, focusing on Mathematics, Liberal Arts, and Liberal Studies from 2005 to 2010. He also attended Mae Fah Luang University, where he earned a Bachelor of Arts degree in English from 2010 to 2013. His education has equipped him with a broad skill set applicable to the hospitality industry.
Experience in Hospitality Industry
Kritsada Boonon has extensive experience in the hospitality industry, particularly in guest services and front office operations. He began his career as a Front Office Trainee at Bangkok Marriott Hotel Sukhumvit in 2013, where he worked for two months. This early experience contributed to his understanding of hotel operations and customer service, which he has built upon in subsequent roles.
Expertise in Customer Service
Kritsada Boonon demonstrates strong expertise in customer service, focusing on ensuring high levels of guest satisfaction. His background in managing guest services teams has allowed him to develop effective strategies for addressing guest needs and enhancing their overall experience. His commitment to service excellence is evident in his current supervisory role.