Laura Aguado Puertas
About Laura Aguado Puertas
Laura Aguado Puertas is an Executive Assistant in Sales and Marketing at COMO Hotels and Resorts, where she has worked since 2018. She has a background in hospitality management and has held various roles in the hotel industry, including positions at Jumeirah Group and Occidental Hotels & Resorts.
Current Role at COMO Hotels and Resorts
Laura Aguado Puertas serves as an Executive Assistant in Sales and Marketing at COMO Hotels and Resorts since 2018. In this role, she drafts and reviews presentations, conducts business analysis, and identifies new business opportunities. She is responsible for creating and updating Standard Operating Procedures (SOPs) and coordinates orientation programs for new hires. Additionally, Laura creates content for the company's website and social media platforms, enhancing the brand's online presence.
Previous Experience in Hospitality
Laura has a diverse background in the hospitality industry. She worked at Jumeirah Group as Front Office staff from 2017 to 2018 in London. Prior to that, she held the position of Training and Quality Manager at Occidental Hotels & Resorts for six months in 2013 in Cozumel, Mexico. Additionally, she gained experience at Suites Viena in Madrid from 2011 to 2012 and at Firmdale Hotels PLC in London from 2014 to 2017, where she worked in Food and Beverage.
Educational Background in Hospitality Management
Laura studied Hospitality Administration and Management at Universidad Politécnica de Madrid, where she earned a Master's Degree in Hotel Management and Direction from 2011 to 2013. She also studied Tourism and Travel Services Management at Universidad Rey Juan Carlos from 2008 to 2011. Her educational background provides her with a strong foundation in the principles of hospitality and tourism.
Skills and Responsibilities
In her current role, Laura is responsible for maintaining relationships with existing clients and generating new customer leads by attending networking events. She reviews client contracts periodically to ensure compliance and played a role in the selection and introduction of new hotel amenities. Her ability to conduct business analysis and research supports the identification of new business opportunities for the organization.