Santiago Sagaz Zinsel
About Santiago Sagaz Zinsel
Santiago Sagaz Zinsel serves as the General Manager of COMO Shambhala Estate in Singapore, where he ensures the cuisine is nutritionally balanced and oversees a holistic wellness program. He has extensive experience in hospitality management, having held leadership roles at JW Marriott and Bulgari Hotels & Resorts.
Work at COMO Hotels and Resorts
Santiago Sagaz Zinsel serves as the General Manager at COMO Shambhala Estate in Singapore since 2016. In this role, he ensures that the cuisine offered is nutritionally balanced, catering to various guests including independent travelers, couples, and families. He manages a retreat that features 30 villas and suites, two restaurants, and a wellness center. Zinsel oversees a holistic wellness program that includes resident experts such as a yoga teacher, Ayurvedic doctor, and resident dietician. He also leads a team that provides signature massage therapies and beauty treatments, utilizing the estate's unique location near Ubud, Bali, to offer outdoor activities like hiking and climbing.
Education and Expertise
Santiago Sagaz Zinsel has a strong educational background in business and hospitality management. He earned a Master of Business Administration from the University of Liverpool, studying from 2005 to 2007. Prior to that, he completed a Bachelor's degree in Management and Hospitality at Ecole Hôtelière De Lausanne from 1988 to 1992. His foundational education includes studying Commerce and Business at Liceo Frances De Madrid from 1972 to 1986. This diverse educational background supports his expertise in managing luxury hospitality operations.
Background
Santiago Sagaz Zinsel has extensive experience in the hospitality industry, having worked in various managerial roles across prominent hotel brands. He began his career at JW Marriott, where he served as Director of Food and Beverage from 1998 to 2002, followed by roles as Hotel Manager and Director of Operations from 2002 to 2007. He then transitioned to Bulgari Hotels & Resorts as General Manager from 2012 to 2016 in Milano, Italy, before joining COMO Hotels and Resorts. His career reflects a commitment to excellence in hotel management and guest services.
Previous Roles in Hospitality Management
Before his current position at COMO Shambhala Estate, Santiago Sagaz Zinsel held several key roles in the hospitality sector. He served as General Manager at JW Marriott from 2009 to 2012 and at Bulgari Hotels & Resorts from 2012 to 2016. His experience also includes a significant tenure at JW Marriott, where he progressed from Director of Food and Beverage to Hotel Manager and Director of Operations over a span of nine years. This progression highlights his ability to lead and manage diverse hotel operations effectively.