Shanuaka Viduranga
About Shanuaka Viduranga
Shanuaka Viduranga is a Guest Service Officer with a background in business management and hospitality. He transitioned from a managerial role in Sri Lanka to pursue a Bachelor of Hospitality and Tourism Management in Australia and has been working in the hospitality sector since 2021.
Work at COMO Hotels and Resorts
Shanuaka Viduranga has been employed at COMO Hotels and Resorts since 2021, serving in the role of Guest Service. In this position, he is responsible for ensuring guest satisfaction and managing various service-related tasks. His experience in hospitality has contributed to his effectiveness in this role, allowing him to provide quality service to guests.
Current Role at Hyatt Regency
In addition to his position at COMO Hotels and Resorts, Shanuaka Viduranga also works as a Guest Service Officer at Hyatt Regency in Perth, Western Australia. He has held this role since 2021, where he continues to apply his skills in hospitality management to enhance guest experiences.
Education and Expertise
Shanuaka Viduranga pursued higher education in hospitality management at Edith Cowan University, where he studied from 2018 to 2020. He earned a Bachelor of Hospitality and Tourism Management, equipping him with the necessary knowledge and skills for a successful career in the hospitality industry.
Background in Business Management
Before transitioning to hospitality, Shanuaka Viduranga held a managerial position in Sri Lanka, where he managed a small showroom. His responsibilities included overseeing a team of two permanent staff and several casual staff, focusing on sales and promotions. This experience provided him with a solid foundation in business management.
Achievements in Sales Management
While managing the showroom at Microcars Galle in Sri Lanka, Shanuaka Viduranga successfully achieved sales targets set by higher management. His ability to drive sales and manage a team contributed to the overall success of the showroom during his tenure.