Tsvetanka Kaloyanova Dolidze
About Tsvetanka Kaloyanova Dolidze
Tsvetanka Kaloyanova Dolidze is a Duty Security Officer at COMO Hotels and Resorts in London, where she has worked since 2019. She has extensive experience in hotel security, having previously held positions at Andrews International and PPHE Hotel Group, and possesses a solid educational background in tourism and hospitality.
Current Role at COMO Hotels and Resorts
Tsvetanka Kaloyanova Dolidze has been employed as a Duty Security Officer at COMO Hotels and Resorts since 2019. In this role, she is responsible for maintaining the security and safety of guests and staff at Como Metropolitan London. Her duties include managing access controls, overseeing CCTV operations, and ensuring compliance with safety protocols. Dolidze's extensive experience in hotel security operations contributes to her effectiveness in this position.
Previous Experience in Hotel Security
Before joining COMO Hotels and Resorts, Dolidze worked at PPHE Hotel Group as a Security Officer from 2016 to 2018 at Park Plaza Westminster Bridge Hotel. She then served as a Security Coach within the same group from 2018 to 2019. Her earlier role as a Security Door Supervisor at Andrews International lasted for five months in 2016, where she worked at the British Museum. This diverse background has equipped her with a comprehensive understanding of hotel security protocols.
Educational Background and Certifications
Tsvetanka Dolidze studied at the College of Tourism and Hospitality, where she focused on Administration and obtained an Administration certificate from 1982 to 1986. In 2015, she completed a Level 2 Award in Door Supervision from Bridge Training UK. Additionally, she has been studying the Security Training and Awareness Programme at You:niversity since 2017, which is affiliated with PPHE Hotel Group. Her educational background supports her expertise in security operations.
Skills and Expertise in Security Operations
Dolidze has honed her surveillance skills and attention to detail through her extensive experience in hotel security. She possesses expertise in lock programming, door battery changes, and safe lock reads, which are essential for maintaining security in a hotel environment. Furthermore, she demonstrates proficiency in managing access, key, and CCTV controls. Dolidze also has a strong ability to handle and investigate fire alarm activations promptly and efficiently.
Coordination with External Agencies
Tsvetanka Dolidze has developed a comprehensive understanding of coordinating with external agencies, including hospitals, police stations, and fire brigade headquarters. This coordination is crucial for ensuring the safety and security of hotel guests and staff. Her ability to effectively communicate and collaborate with these agencies enhances the overall security operations within her role.