Daniel Cooper
About Daniel Cooper
Daniel Cooper serves as the Site Technician Manager at Complete Solar in San Mateo, California, where he has worked since 2014. He previously held the position of Site Surveyor at Solarcity and has developed training programs and safety protocols to enhance technician performance and customer service.
Work at Complete Solar
Daniel Cooper has served as the Site Technician Manager at Complete Solar since 2014. In this role, he manages the deployment of site technicians to support sales offices and meet sales volume demands. His responsibilities include overseeing the training and onboarding of new technicians, ensuring they are equipped with the necessary skills and knowledge to perform effectively. Cooper has implemented safety protocols and procedures aimed at enhancing the safety and success of site technicians, contributing to a more efficient work environment.
Previous Experience at SolarCity
Before joining Complete Solar, Daniel Cooper worked at SolarCity as a Site Surveyor from 2012 to 2014. In this position, he was involved in assessing sites for solar installations, gathering necessary data, and preparing reports that informed project planning. His experience at SolarCity laid the groundwork for his subsequent role at Complete Solar, where he applied his knowledge of site assessment and technician management.
Education and Expertise
Daniel Cooper studied at Pioneer High School from 1999 to 2003, completing his secondary education. He then attended Sonoma State University from 2003 to 2008, where he earned a Bachelor's degree in Painting. This educational background, while focused on the arts, has contributed to his creative problem-solving skills in his professional roles. Cooper's expertise in site management and technician training has been honed through years of practical experience in the solar industry.
Training and Development Initiatives
At Complete Solar, Daniel Cooper developed a comprehensive training and onboarding program for site technicians. This program is designed to ensure that new hires are well-prepared for their roles and can effectively contribute to the company's operations. Additionally, he created scripting and customer interaction guidelines aimed at improving customer service and technician efficiency, which are essential for maintaining high standards in client interactions.
Safety Protocols Implementation
Daniel Cooper has implemented safety protocols and procedures to enhance the safety of site technicians at Complete Solar. These measures are critical in ensuring that technicians work in a safe environment, reducing the risk of accidents and injuries. His focus on safety not only protects employees but also contributes to the overall success of the company's operations.