Gabriela Dona
About Gabriela Dona
Gabriela Dona is a Customer Service Manager at Complete Solar in San Mateo, California, with a diverse educational background in Second Language Education, Environmental Studies, and Graphic Design. She has over a decade of experience in customer service and operations management across various organizations in the United States and Nicaragua.
Work at Complete Solar
Gabriela Dona has served as the Customer Service Manager at Complete Solar since 2017. In this role, she has been responsible for overseeing customer service operations and ensuring client satisfaction. Her tenure at Complete Solar spans seven years, during which she has contributed to the company's commitment to providing quality solar energy solutions in San Mateo, California.
Education and Expertise
Gabriela Dona possesses a diverse educational background. She studied Second Language Education and Environmental Studies, alongside a focus in Graphic Design. She attended Universidad Centroamericana in Managua, where she completed a Bachelor of Arts in Teaching English from 2009 to 2012. Additionally, she pursued Graphic Design studies for one year at the same institution from 2011 to 2012. Her educational pursuits reflect a commitment to continuous learning and skill development.
Professional Background
Prior to her current role at Complete Solar, Gabriela worked as a Language Program Coordinator at Universidad Iberoamericana De Ciencia Y Tecnología Unicit from 2015 to 2016. She also held the position of Chief Operating Officer at System Select during the same timeframe. In addition, she has been the Chief Operations Officer and Owner at Horizon Interactive Services since 2014, where she has managed operations and developed web pages for various clients.
Digital Marketing and Web Development
Gabriela Dona has demonstrated expertise in digital marketing through her work at Horizon Interactive Services. She has developed various web pages and managed social media accounts for multiple companies. This experience highlights her skills in digital communication and marketing strategies, contributing to the online presence of the businesses she has worked with.
Continuous Learning and Autodidact Approach
Gabriela is an autodidact who actively seeks to update her knowledge in her areas of expertise. She explores new fields and continuously enhances her skills, reflecting a proactive approach to professional development. This commitment to learning supports her effectiveness in customer service and operations management.