Midori Brauch
About Midori Brauch
Midori Brauch is a Sales and Customer Service Professional who manages exclusive accounts and provides customer service for specific states. She has a background in Chemistry and Business, and currently works at Conax Technologies in Buffalo, New York.
Work at Conax Technologies
Midori Brauch has been employed at Conax Technologies since 2022, serving as a Sales and Customer Service Professional. In this role, she is responsible for managing exclusive accounts and addressing customer service needs for specific states. Her position involves assisting Outside Sales Representatives with customer inquiries, providing quotations, and supporting various applications related to the company's offerings.
Education and Expertise
Midori Brauch has a diverse educational background. She studied Chemistry and Occupational Hygiene at Mohawk College. Additionally, she pursued further studies at McMaster University, focusing on Business. This combination of education equips her with a strong foundation in both technical and business aspects, enhancing her capabilities in sales and customer service.
Background
Prior to her current role at Conax Technologies, Midori Brauch worked at Ingram Micro as a Customer Service Representative from 1999 to 2000. This experience took place in the Buffalo/Niagara, New York Area, where she developed her skills in customer service and account management. Her background in this role contributed to her expertise in handling customer inquiries and providing effective support.
Professional Responsibilities
In her current position, Midori Brauch is tasked with managing exclusive accounts, which involves a detailed understanding of customer needs and preferences. She plays a crucial role in ensuring customer satisfaction by addressing inquiries and providing timely quotations. Her collaboration with Outside Sales Representatives is essential for maintaining strong customer relationships and facilitating smooth operations within the sales process.