Lauren Jaeger
About Lauren Jaeger
Lauren Jaeger is an Account Executive specializing in Account Management at Concept3D Inc., with a background in sales operations and fundraising. She has over a decade of experience in various roles, including significant positions at Mongoose and the American Heart Association.
Work at Concept3D
Lauren Jaeger currently holds the position of Account Executive - Account Management at Concept3D Inc., a role she has been in since 2023. She operates remotely from Denver, Colorado. In this position, she collaborates with various departments, including admissions, marketing, and facilities, to enhance event management and virtual tours, aiming for strategic outcomes. Her focus includes advancing the digital presence of the organization to align with institutional priorities and goals.
Previous Experience at Mongoose
Lauren Jaeger worked at Mongoose for a total of five years, from 2017 to 2022. Initially, she served as an Account Executive, where she contributed to the company's sales efforts. In 2022, she transitioned to the role of Director of Sales Operations and Senior Account Executive, a position she held until 2023. During her time at Mongoose, she demonstrated her ability to self-source a significant portion of the sales pipeline.
Background in Fundraising and Advancement
Lauren Jaeger has a background in fundraising and advancement, having worked as the Youth Market Fundraising Director for the American Heart Association | American Stroke Association from 2007 to 2009. She also served as a Major Gift Officer at the Second Harvest Food Bank of Middle Tennessee for nine months in 2016 to 2017. Additionally, she held positions at Daemen College, where she worked as the Director of Alumni Relations and Annual Giving and as the Assistant Director of Alumni Relations and Annual Giving.
Education and Expertise
Lauren Jaeger studied at Daemen University, earning a Master of Science in Executive Leadership & Change from 2010 to 2012. She also holds a Bachelor of Arts in Psychology and Public Relations from Daemen University, which she completed from 2001 to 2005. Additionally, she studied Ceramic Arts and Ceramics at Kent State University from 2014 to 2015. Her educational background supports her expertise in account management and strategic operations.
Focus on Customer Journey and Continuous Improvement
In her professional roles, Lauren Jaeger emphasizes the importance of the customer journey in driving continuous improvement and strategic outcomes. She has a proven track record of focusing on enhancing digital presence and aligning sales strategies with institutional goals. Her experience in various sectors has equipped her with the skills necessary to understand and improve customer interactions.