Gary Cohen
About Gary Cohen
Gary Cohen serves as the Head of Global Support, Americas at Condé Nast, a position he has held since 2024. He has extensive experience in technology support and management, having worked in various roles across multiple industries, including financial services and creative agencies.
Current Role at Condé Nast
Gary Cohen serves as the Head of Global Support, Americas at Condé Nast. He began this role in 2024 and has been with the company for six months. In this position, he oversees the global support operations, ensuring effective service delivery across the Americas region.
Previous Experience in Technology Support
Cohen has extensive experience in technology support roles across various organizations. He worked at Morgan Stanley in multiple capacities, including Technical Support Specialist and Vendor Liaison. His tenure at Misys as Manager of Business Center Support spanned five years, and he also held positions at Getty Images and The Trade Desk, where he managed global services and product support.
Educational Background
Gary Cohen holds a Master of Business Administration (MBA) from Hofstra University, where he studied Business Administration and Management from 2001 to 2002. He also earned a Bachelor of Science (B.S.) in Information Technology from Penn State University, completing his studies from 1994 to 1998.
Skills and Expertise
Cohen is proficient in producing detailed metrics and managing escalations throughout the software development lifecycle (SDLC). He possesses a strong ability to translate complex technical issues into understandable terms for non-technical stakeholders. His experience includes managing global technology support teams and delivering projects on time and within budget.
Professional Development and Training
Throughout his career, Cohen has been involved in training and development roles. He worked as a Trainer and Wireless Specialist at Bank of America and has experience coaching and leading teams in various technical environments. His focus on building consensus between technical and managerial staff has been a key aspect of his professional approach.