Alexander Usher
About Alexander Usher
Alexander Usher is a SaaS Support Specialist currently working at Conexiom in Vancouver, Canada. He has a diverse background in IT and illustration, with experience in various roles including freelance illustrator and computing helpdesk advisor.
Work at Conexiom
Alexander Usher has been employed at Conexiom as a SaaS Support Specialist since 2019. In this role, he collaborates closely with Customer Success, Product Management, and Development teams to enhance user experience and support the software-as-a-service platform. His background in IT and strong technical skills contribute to his effectiveness in addressing customer inquiries and resolving issues.
Previous Employment History
Prior to his current role, Alexander Usher held various positions that contributed to his expertise in IT and support services. He worked at Warwickshire College as I.T. Services/LRC Staff from 2005 to 2007. He then served as a Computing Helpdesk Advisor at Which? in London from 2012 to 2013. Additionally, he worked at Shaw Communications as a Technology Services Representative from 2015 to 2019, where he gained valuable experience in technology support.
Education and Expertise
Alexander Usher studied at Southampton Solent University, where he focused on Illustration and earned an Hons degree from 2009 to 2011. He also attended Stratford Upon Avon College, achieving BTEC qualifications in Fine Art from 2003 to 2005 and in Computing from 2001 to 2003. His educational background in both art and technology informs his work as a freelance illustrator and supports his role in IT.
Freelance Graphic Design and Illustration
Since 2007, Alexander Usher has operated as a freelance illustrator under the name Alex Usher. He utilizes his skills in Photoshop to render and finalize images, combining traditional artistic methods with modern technology. His vivid imagination and ability to draw from observation enhance his creative output, allowing him to produce diverse illustrations for various clients.
Technical Skills and Interests
Alexander Usher possesses strong technical skills, particularly in Photoshop, which he applies in both his freelance work and his role at Conexiom. He is quick to adapt to new technologies while maintaining an appreciation for traditional artistic methods. His background in IT complements his creative endeavors, allowing him to bridge the gap between technology and art.