Amanda Shand
About Amanda Shand
Amanda Shand serves as the Director of Customer Success at Conexiom, a position she has held since 2023. She has a background in customer success and implementation, having worked in various roles at Conexiom and InMoment over several years.
Current Role at Conexiom
Amanda Shand currently serves as the Director of Customer Success at Conexiom. She has held this position since 2023. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of services. Her leadership contributes to the overall success of customer engagement strategies.
Previous Experience at Conexiom
Amanda Shand has held multiple positions at Conexiom prior to her current role. She worked as the Director of Implementation from 2022 to 2023. Before that, she served as the Manager of Implementation from 2021 to 2022 and as Team Lead of Implementation from 2020 to 2021. Additionally, she worked as a Customer Success Specialist from 2019 to 2020. Her progressive roles demonstrate her expertise in customer success and implementation processes.
Experience at InMoment
Before joining Conexiom, Amanda Shand worked at InMoment as a Customer Success Manager from 2017 to 2019. In this role, she was responsible for managing customer relationships and ensuring the delivery of high-quality service. Her experience at InMoment contributed to her skills in customer engagement and success management.
Educational Background
Amanda Shand studied at Conestoga College, where she achieved a Post-Secondary education. This academic background has provided her with foundational knowledge and skills that support her career in customer success and implementation.