Jessica Lynn
About Jessica Lynn
Jessica Lynn is a Key Account Manager specializing in Customer Success at Conexiom, where she has worked since 2020. She has a background in marketing and account management, with previous roles at Compusense Inc. and a degree from the University of Guelph.
Current Role as Key Account Manager
Jessica Lynn serves as the Key Account Manager in Customer Success at Conexiom. She has held this position since 2020, contributing to the company's focus on enhancing customer relationships and ensuring client satisfaction. Her role involves managing key accounts and implementing strategies to improve customer engagement and retention.
Previous Experience at Conexiom
Prior to her current role, Jessica worked at Conexiom as a Customer Success Specialist from 2018 to 2020. In this position, she focused on supporting customers and optimizing their use of Conexiom's services. Her experience in this role laid the foundation for her advancement to Key Account Manager.
Experience at Compusense Inc.
Jessica Lynn worked at Compusense Inc. for four years, from 2013 to 2017, as a Support Specialist. She then transitioned to the role of Client Success Account Manager from 2017 to 2018. In these roles, she developed her skills in client management and support, which contributed to her expertise in customer success.
Educational Background in Marketing
Jessica studied at the University of Guelph, where she earned a Bachelor of Commerce (B.Com.) degree with a focus on Marketing. Her education spanned from 2009 to 2013, providing her with a solid foundation in business principles and marketing strategies.
Expertise in Market Research and Account Management
Jessica possesses expertise in Market Research and Account Management within the information technology and services industry. She has strong analytical skills and proficiency in Customer Relationship Management (CRM), which enhance her ability to manage client relationships effectively.