Terra Casey
About Terra Casey
Terra Casey is a Senior Strategic Customer Success Director at Conexiom, where she has worked since 2023. She has held various roles in customer success and project management across multiple companies, including Conexiom, Graphically Speaking, and Victory Media Inc.
Current Role at Conexiom
Terra Casey serves as the Senior Strategic Customer Success Director at Conexiom, a position she has held since 2023. In this role, she focuses on enhancing customer success strategies and ensuring client satisfaction. Her extensive experience in customer success and implementation within the company contributes to her effectiveness in this position.
Previous Experience at Conexiom
Terra Casey has held multiple roles at Conexiom. She was the Director of Implementation from 2020 to 2022, where she oversaw the implementation processes for clients. Prior to that, she served as the Manager of Customer Success from 2018 to 2020, and as a Customer Success Specialist from 2017 to 2018. Her progression within the company highlights her expertise in customer success and implementation.
Professional Background
Before joining Conexiom, Terra Casey worked in various roles that contributed to her professional development. She was a Project Manager at Graphically Speaking from 2013 to 2014 and at Ballentine Media Inc. from 2016 to 2017. Additionally, she worked as a Financial Advisor's Assistant at Scotiabank in 2008 and as a Logistics Coordinator for the World Student Environmental Summit at the University of Victoria in 2009.
Education and Qualifications
Terra Casey earned a Bachelor of Commerce degree from the University of Victoria. This educational background provided her with a solid foundation in business principles, which she has applied throughout her career in various roles in customer success, project management, and marketing.
Marketing Experience
Terra Casey has significant experience in marketing, having served as the Director of Marketing at Victory Media Inc. from 2013 to 2016. In this role, she was responsible for developing and executing marketing strategies. Additionally, she worked as a Key Account Specialist and Marketing & Communications Coordinator at Level Ground Trading from 2009 to 2012, further enhancing her marketing expertise.