Terra Casey

Terra Casey

Director Of Implementation @ Conexiom

About Terra Casey

Terra Casey is the Director of Implementation at Conexiom, where she has worked since 2020. She has a diverse background in customer success and project management, with previous roles at Graphically Speaking, Level Ground Trading, and Victory Media Inc.

Current Role at Conexiom

Terra Casey serves as the Director of Implementation at Conexiom, a position she has held since 2020. In this role, she focuses on overseeing the implementation processes within the organization, ensuring that customer needs are met effectively. Her tenure at Conexiom has been marked by her commitment to enhancing customer success and operational efficiency.

Previous Experience at Conexiom

Prior to her current role, Terra Casey held multiple positions at Conexiom. She worked as a Customer Success Specialist from 2017 to 2018, where she contributed to customer engagement and satisfaction. She then advanced to the role of Manager, Customer Success from 2018 to 2020, leading initiatives to improve customer relations before becoming the Sr. Manager, Customer Success for a brief period in 2020.

Professional Background

Terra Casey has a diverse professional background, having worked in various roles across different organizations. She was a Project Manager at Graphically Speaking from 2013 to 2014, and later served as the Director of Marketing at Victory Media Inc. from 2013 to 2016. Additionally, she worked as a Key Account Specialist and Marketing & Communications Coordinator at Level Ground Trading from 2009 to 2012.

Education and Qualifications

Terra Casey studied at the University of Victoria, where she earned a Bachelor of Commerce degree. Her education provided her with a strong foundation in business principles, which she has applied throughout her career in various managerial and customer success roles.

Early Career Experience

In the early stages of her career, Terra Casey held several positions that contributed to her professional development. She worked as a Logistics Coordinator for the World Student Environmental Summit in 2009 and as a Financial Advisor's Assistant at Scotiabank in 2008. These roles helped her gain valuable skills in project coordination and customer service.

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