Cormac Breslin
About Cormac Breslin
Cormac Breslin is a Senior Customer Success Manager at Confiant Inc, where he has worked since 2021. He has a background in customer success and IT administration, with experience in various industries including Cyber Security and Financial Services.
Current Role as Senior Customer Success Manager
Cormac Breslin currently serves as a Senior Customer Success Manager at Confiant Inc, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's services. His responsibilities include managing client relationships and driving customer engagement strategies to support client needs effectively.
Previous Experience at Confiant Inc
Before his current role, Cormac worked at Confiant Inc as a Customer Success Manager from 2019 to 2020. During this time, he contributed to the company's customer success initiatives, helping clients maximize the value of their services. His experience in this position laid the groundwork for his advancement to a senior role.
Background in IT and Project Management
Cormac has a background in information technology, having studied at the University of Galway where he earned a Bachelor of Science degree. His previous role as a Senior IT Administrator at Oaktree Capital Management from 2009 to 2013 provided him with foundational skills in IT management. He possesses strong project management skills that are essential for driving success in fast-paced environments.
Experience in Client Success Management
Prior to his tenure at Confiant, Cormac worked as a Client Success Manager at pymetrics from 2018 to 2019. In this role, he focused on managing client relationships and ensuring their success with the company's offerings. His experience across various organizations has equipped him with collaborative and interpersonal skills that enhance team dynamics and client interactions.
Expertise in SaaS Customer Success
Cormac has developed expertise in managing customer success for Software as a Service (SaaS) organizations across multiple industries, including Cyber Security, Recruiting, Financial Services, Social Media, and Advertising. His diverse experience allows him to adapt strategies to meet the unique needs of clients in these sectors.