Kady Keeler
About Kady Keeler
Kady Keeler is the Customer Success Team Lead for Publishers at Confiant Inc, where she has worked since 2020. She has a background in account management and client services, with previous roles at Competitrack and Market Track.
Current Role at Confiant
Kady Keeler serves as the Customer Success Team Lead for Publishers at Confiant Inc. since 2020. In this role, she is responsible for overseeing customer success initiatives, ensuring client satisfaction, and managing relationships with publishers. Her position emphasizes the importance of effective communication and collaboration within the team to enhance service delivery and client engagement.
Previous Experience at Competitrack
Kady Keeler worked at Competitrack, a Market Track Company, as an Account Manager from 2014 to 2017. During her tenure, she managed client accounts and contributed to the company's objectives in the Greater New York City Area. This role provided her with valuable experience in client relations and account management.
Career Progression at Market Track
Kady Keeler held multiple positions at Market Track. She worked as a Client Services Manager for six months in 2017, followed by a role as a Senior Client Services Manager for three months later that same year. These roles involved managing client services and ensuring the delivery of quality support to clients in New York.
Education and Academic Background
Kady Keeler obtained her Bachelor of Arts (B.A.) in Communication Studies with a concentration in Public Relations and Advertising from the State University of New York at Cortland. She attended the university from 2003 to 2007, where she developed a foundation in communication strategies and practices that support her career in customer success.
Experience at Confiant Inc
Before becoming the Customer Success Team Lead, Kady Keeler worked as a Customer Success Manager at Confiant Inc. from 2018 to 2020. In this position, she focused on enhancing customer relationships and ensuring the successful implementation of services for clients in New York.