Wanting(christine) Zhang
About Wanting(christine) Zhang
Wanting (Christine) Zhang is a Customer Support Engineer at Confident Cannabis, where she has worked since 2023. She holds a Bachelor's degree in Hospitality Administration/Management from Boston University and has experience in both customer service and software development.
Work at Confident Cannabis
Currently, Wanting Zhang serves as a Customer Support Engineer at Confident Cannabis, a role she has held since 2023. In this position, she employs her technical skills and customer service expertise to assist users and resolve issues effectively. Her focus is on exceeding user expectations while meeting the objectives set by the organization.
Education and Expertise
Wanting Zhang studied at App Academy, where she developed her programming skills. She also holds a Bachelor's degree in Hospitality Administration/Management from Boston University. Her educational background supports her proficiency in both front-end and back-end technologies, including JavaScript, Python, React, Express, SQLAlchemy, Flask, and Postgres.
Background in Customer Service
Prior to her current role, Wanting Zhang worked at Hilton Boston Logan Airport as a Front Desk Agent from 2015 to 2016. She then transitioned to Saks Fifth Avenue, where she served as a Sales Associate from 2016 to 2018. These roles helped her develop strong communication and interpersonal skills, which she utilizes in her current position.
Technical Skills and Experience
Wanting Zhang has experience working with AWS for cloud services and deployment. She possesses a well-developed breadth of practical software lifecycle management experience. Her meticulous approach ensures timely completion of enterprise applications and website tasks, contributing to overall website efficiency.
Professional Competencies
Wanting Zhang demonstrates excellent analytical and time management skills, which support team growth and enhance operational efficiency. She excels in fast-paced, collaborative environments, showcasing effective developer competencies and a passion for delivering service that exceeds organizational expectations.