Amit Saini
About Amit Saini
Amit Saini serves as the Director of Operations, bringing extensive experience in healthcare operations and management. He has a strong background in economics and business administration, with a proven ability to improve workflows and maintain service level agreements.
Current Role as Director Of Operations
Amit Saini serves as the Director of Operations at a confidential organization in Gurugram, Haryana, India, a position he has held since 2020. In this role, he focuses on optimizing operational processes and enhancing team productivity. He is responsible for maintaining Service Level Agreements (SLA) and acts as an escalation gate to resolve critical issues faced by team members.
Professional Experience in Healthcare Operations
Amit Saini has extensive experience in healthcare operations. He previously worked at Altos Incorporated as Manager Operations- RCM from 2017 to 2020, where he provided cross-training to process associates. Prior to that, he held the position of Lead- RCM at eClinicalWorks from 2014 to 2016. His career also includes roles as Sr. Quality Auditor at e4e Healthcare Business Services and Quality Auditor at R1 RCM.
Educational Background and Qualifications
Amit Saini completed his Master of Business Administration (MBA) at TRINITY COLLEGE OF EDUCATION from 2011 to 2013. He also holds a Post Graduate degree in Economics from Hemwati Nandan Bahuguna Garhwal University, which he studied from 2009 to 2010. His education has equipped him with analytical skills and a strong foundation in business management.
Skills and Expertise in Quality Control
Amit Saini possesses expertise in various medical billing application software, including Medical Manager, GE, Citrix, and EMR systems. He has completed two Yellow Belt projects and undergone Six Sigma Green Belt training, focusing on DMAIC Methodology and quality control tools. His skills in relationship management, analytical thinking, and negotiation are essential for coordinating projects with clients and consultants.
Initiatives in Process Improvement
Throughout his career, Amit Saini has demonstrated a commitment to process improvement. He has a proven track record of creating Standard Operating Procedures (SOPs) and streamlining workflows in healthcare processes. His initiatives aim to enhance operational efficiency and reduce idle time, contributing to the overall productivity of the teams he manages.