Amr Khaled
About Amr Khaled
Amr Khaled is a Senior Game Designer with extensive experience in game operations and localization. He has worked in various roles within the gaming and technology sectors, contributing to game design, marketing support, and customer service improvements.
Work at Confidential
Amr Khaled has been employed at Confidential as a Senior Game Designer since 2021. In this role, he manages the mailbox and receives reports from customer service to enhance game operations. He is responsible for creating the rules, characters, settings, stories, and props for new games. Additionally, he supports the marketing team through storyboarding and content creation, ensuring that the games align with marketing strategies.
Previous Experience in Game Design
Prior to his current position, Amr Khaled worked at Yalla Group Limited as a Game Operation and Localization specialist from 2020 to 2021. He conducted testing and reporting for new events, features, and functions in games. Before that, he served as a Senior Game Advisor at Etisalat from 2017 to 2018, where he gained valuable experience in player engagement and support.
Career in Technology and Customer Service
Amr Khaled has a background in technology and customer service. He worked at HP as a Test Specialist from 2018 to 2020 in Dubai, where he focused on testing processes. His earlier role at Etisalat as an Account Advisor from 2015 to 2017 involved direct customer interaction, which contributed to his understanding of customer needs and preferences.
Education and Expertise
Amr Khaled studied at the Arab Open University in Egypt, where he earned a Bachelor's degree in Information Technology from 2008 to 2013. His educational background provides a strong foundation for his work in game design and technology, equipping him with the necessary skills to excel in his current role.
Game Localization and Player Experience
In his role as a Senior Game Designer, Amr Khaled handles game localization to ensure that games are suitable for target audiences. He monitors player consumption and attitudes to optimize the gaming experience, which is essential for maintaining player engagement and satisfaction.