Chirag Chhatbar
About Chirag Chhatbar
Chirag Chhatbar is a Customer Success Specialist with extensive experience in technical advice and customer engagement. He has held various roles in companies such as Accenture, ForwardPMX, and Facebook India, focusing on maximizing customer satisfaction and feature adoption.
Current Role as Customer Success Specialist
Chirag Chhatbar currently serves as a Customer Success Specialist at a confidential company since 2021. In this role, he provides technical advice and adoption guidance to ensure customers maximize their investment. He actively supports success and sales teams to accelerate feature adoption among customers. His focus is on driving guided success engagements to enhance customer satisfaction.
Previous Experience at Accenture
Chirag Chhatbar worked at Accenture in various roles from 2013 to 2019. Initially, he served as an Ad Trafficker/Advertising Analyst from 2013 to 2014 in the Hyderabad Area. He later advanced to the position of Digital Marketing Advisory Senior Analyst from 2017 to 2019, also in Hyderabad. His experience at Accenture contributed to his expertise in digital marketing and advertising operations.
Experience at ForwardPMX and US Tech Solutions
Chirag Chhatbar held the position of Senior Ad Operations Specialist at ForwardPMX from 2019 to 2020 in Bangalore Urban, Karnataka. Prior to this, he worked as a Senior Analyst at US Tech Solutions, deployed on the client side for Dell India, from 2016 to 2017 in Hyderabad. These roles enhanced his skills in ad operations and analytics.
Educational Background
Chirag Chhatbar completed his Bachelor of Technology in Computer Science & Engineering at Jyothishmathi College of Engineering & Technology from 2007 to 2011. He further pursued a Master’s Degree in Project Management at Sikkim Manipal Institute of Technology from 2013 to 2015. His educational background laid the foundation for his career in technology and project management.
Early Career at Rofous and Facebook India
Chirag Chhatbar began his career as a Content Engineer at Rofous from 2011 to 2012 in the Hyderabad Area. He then transitioned to Facebook India, where he worked in Community Operations/Digital Operations from 2014 to 2016. These early roles provided him with valuable experience in content management and digital operations.