Chirag Rustagi
About Chirag Rustagi
Chirag Rustagi serves as a Team Leader in Quality at a confidential company in New South Wales, Australia, where he has worked since 2021. He manages a team of over 50 employees, focusing on enhancing customer service and ensuring effective onboarding of new clients.
Work at Confidential
Chirag Rustagi has held the position of Team Leader - Quality at Confidential since 2021. In this role, he is responsible for overseeing a team of over 50 employees, focusing on enhancing customer service. His leadership ensures that the onboarding process for new clients is executed smoothly, contributing to the overall operational efficiency of the organization.
Education and Expertise
Chirag Rustagi possesses a developed business acumen, which aids in the ownership and management of business operations. His expertise includes implementing Training Needs Identification (TNI) to facilitate process improvement. This skill set is essential for driving team performance and ensuring that business objectives are met effectively.
Background
Chirag Rustagi has extensive experience in team management and business transition. His hands-on approach in these areas has equipped him with the necessary skills to lead large teams and manage complex operational changes. His background supports his current role in enhancing service quality and operational standards.
Achievements
In his role as Team Leader - Quality, Chirag Rustagi has successfully managed a significant team and improved customer service metrics. His implementation of process improvement strategies through TNI has positively impacted the efficiency of business operations. These contributions reflect his commitment to operational excellence.