Eng.Khalid A Lnahdi
About Eng.Khalid A Lnahdi
Eng. Khalid A Lnahdi is a Product Support and Customer Success Manager with a background in mechanical and industrial engineering and IT. He has held various roles in the IT sector, including positions at Zahid Tractor, the Ministry of Justice - KSA, and Saudi Telecom Company.
Current Role in Product Support and Customer Success
Eng. Khalid A Lnahdi currently serves as a Product Support and Customer Success Manager at a confidential organization in Riyadh, Saudi Arabia. He has held this position since 2023, focusing on enhancing customer satisfaction and ensuring effective product support. His role involves leveraging his technical expertise to address customer needs and improve service delivery.
Previous Experience at Zahid Tractor
Prior to his current role, Eng. Khalid worked at Zahid Tractor as a System Operator from 2014 to 2018 in Jeddah. During his four years at Zahid Tractor, he gained valuable experience in the mechanical or industrial engineering sector, which contributed to his technical skills and understanding of operational processes.
Professional Background in IT and Engineering
Eng. Khalid has a solid background in both information technology and mechanical or industrial engineering. His expertise includes managing databases and servers, which indicates a strong technical foundation. He is well-versed in ITIL practices, enhancing his capabilities in IT service management and customer support.
Education in Computer Software Engineering
Eng. Khalid earned his Bachelor's degree in Computer Software Engineering from King AbdulAziz University, where he studied from 2010 to 2014. This educational background provided him with essential skills in software development and IT systems, supporting his career in technology and engineering.
Experience at Ministry of Justice and Saudi Telecom Company
Eng. Khalid has held significant roles in various organizations, including the Ministry of Justice - KSA, where he worked as a Senior Application Support Engineer and Monitoring - Technical Lead from 2021 to 2023. He also worked at Saudi Telecom Company as an Application Support Engineer from 2018 to 2021. These positions allowed him to develop strong analytical skills and deepen his expertise in application support.