James M.
About James M.
James M. is an Information Technology Manager with extensive experience in team development and vendor management. He has worked in various roles within the IT sector, including positions at Trinity School and The Guardian Life Insurance Company of America, and has pursued advanced studies in cloud technologies.
Current Role as Information Technology Manager
Currently, James M. serves as an Information Technology Manager at a confidential organization in the New York City Metropolitan Area. He has held this position since 2021. In this role, he focuses on overseeing IT operations, managing service level agreements (SLA) delivery, and ensuring the effective functioning of technology systems. His responsibilities include developing strategies to enhance IT performance and collaborating with various teams to meet organizational goals.
Previous Experience at The Guardian Life Insurance Company
James M. worked at The Guardian Life Insurance Company of America as a Senior Engineer from 2007 to 2020. During his 13 years in this role, he specialized in large-scale reporting within IT environments. His experience included managing complex IT projects and ensuring the delivery of high-quality services. His tenure at Guardian Life contributed significantly to his expertise in vendor management and team development.
Early Career at Trinity School, NYC
James M. began his career at Trinity School in New York City, where he worked as a Network Support and Website Administrator from 2004 to 2007. Over the course of three years, he was responsible for maintaining network infrastructure and managing the school's website. This role provided him with foundational skills in IT support and administration, which he has built upon in his subsequent positions.
Education and Professional Development
James M. studied at Rutgers University, where he focused on Information and Informatics. He further enhanced his skills by attending MIT Professional Education, where he completed the Cloud & Dev Ops Digital Plus Programs from 2020 to 2021. This education has equipped him with advanced knowledge in cloud technologies and operational practices, which he applies in his current role in IT management.
Skills in Team Development and Mentoring
James M. possesses strong skills in building and developing teams, with a focus on staff development. He has a track record of coaching and mentoring cross-functional teams to enhance performance. His ability to foster collaboration and improve team dynamics has been a key aspect of his professional journey, contributing to successful project outcomes and overall organizational effectiveness.