Jaswinder (Ruby) Walia
About Jaswinder (Ruby) Walia
Jaswinder (Ruby) Walia is a Technical Product Manager with extensive experience in the travel and IT industries, specializing in reservation and ticketing systems. She has held various managerial positions across several companies, including Interglobe Air Transport and Alitalia, and possesses strong training and conflict resolution skills.
Current Role as Technical Product Manager
Currently, Jaswinder (Ruby) Walia serves as a Technical Product Manager / Lead at a confidential organization since 2021. In this role, she applies her extensive experience in the travel domain and technical expertise to manage product development and enhance team performance. Her responsibilities include overseeing project timelines, ensuring efficient delivery, and leveraging her knowledge of reservation and ticketing systems.
Previous Experience in the Aviation Industry
Jaswinder Walia has a significant history in the aviation sector, having worked with various airlines and travel companies. She held multiple roles at Alitalia Società Aerea Italiana S.p.A., including Group Sales and Reservations and Ticketing Manager, from 2017 to 2021. Prior to that, she spent 11 years at Interglobe Air Transport, where she progressed from Supervisor to Assistant Manager in Sales and Marketing. Her roles have equipped her with a comprehensive understanding of airline operations and customer service.
Experience in IT and Project Management
Walia has a robust background in IT project management, particularly in the travel technology sector. She worked as an IT Project Manager at Sabre Travel and Technologies Pvt Ltd from 2007 to 2013 and later as a Senior Product Support Specialist in 2013. Additionally, she served as Project Manager for Technology and Innovation at Tata Consultancy Services, UAE, from 2015 to 2017. This blend of aviation and IT experience allows her to effectively bridge the gap between technical and operational aspects of travel services.
Educational Background
Jaswinder Walia completed her high school education at Cambridge School in New Delhi, India, where she studied under the CBSE curriculum. She then pursued a Bachelor’s Degree in History, achieving a BA Honours from Lady Shri Ram College for Women from 1983 to 1986. Her educational background has provided her with a strong foundation for her professional career in both aviation and technology.
Skills and Expertise
Walia possesses a range of skills that enhance her effectiveness in her roles. She has robust training skills, particularly in the travel domain, which contribute to improved team performance and customer service. Additionally, she demonstrates strong time management abilities, ensuring efficient project delivery and task completion. Her proven track record in conflict resolution further supports smoother project management and team dynamics.