Jennifer Shah
About Jennifer Shah
Jennifer Shah is a Senior Manager of Business Communication with over a decade of experience in various roles, including digital marketing and social media management. She holds a Master's degree in Social Work and a Bachelor's degree in Applied Science from Delhi University.
Current Role at Confidential
Jennifer Shah serves as the Senior Manager of Business Communication at Confidential, a position she has held since 2022. In this role, she is responsible for overseeing communication strategies that enhance business operations. Her focus includes ensuring maximum network uptime for users by managing both local and wide area networks.
Current Role at IT Training Pinnacledu
In addition to her role at Confidential, Jennifer Shah has been working as the Senior Manager of Learning Development at IT Training Pinnacledu since 2020. Her responsibilities include developing and implementing training programs that enhance the skills and knowledge of participants in the IT sector.
Professional Experience in Digital Marketing
Jennifer Shah began her career as a Digital Marketing Executive at Freelancer from 2013 to 2015. During her time there, she focused on various aspects of digital marketing, contributing to the online presence of clients. Following this, she worked at MARKIVIS, where she held positions as Sr. Executive Social Media from 2015 to 2017 and Manager Social Media from 2017 to 2019.
Educational Background
Jennifer Shah completed her Master of Social Work (MSW) at Delhi University from 2011 to 2013. Prior to that, she earned a Bachelor of Applied Science (BASc) in Design and Applied Arts from the same institution, studying from 2008 to 2011. Her educational background provides a foundation for her work in communication and social media.
Certifications and Professional Development
Jennifer Shah is a certified ITIL Professional, which signifies her expertise in IT service management. This certification supports her current roles by enhancing her understanding of best practices in managing IT services and improving service delivery.