Jisha Velayudhan
About Jisha Velayudhan
Jisha Velayudhan is a Quality Assurance Lead with extensive experience in the technology sector, currently working in Kuwait. She has a background in customer service and quality assurance, having held various roles at Wipro Technologies and Mphasis over a span of several years.
Current Role as Quality Assurance Lead
Currently, Jisha Velayudhan holds the position of Quality Assurance Lead at a confidential organization in Kuwait. She has been in this role since 2020, contributing to the quality assurance processes and ensuring that standards are met. Her responsibilities include overseeing quality assurance activities and collaborating with teams to maintain compliance with established protocols.
Previous Experience at Wipro Technologies
Jisha Velayudhan has extensive experience at Wipro Technologies, where she held multiple roles over several years. She began as a Customer Service Representative from 2006 to 2008, followed by a position as a Quality Assurance Specialist from 2008 to 2009. She then transitioned to roles such as Information Technology Service Desk Team Lead from 2011 to 2012, Customer Service Team Lead from 2009 to 2011, and Information Technology Operations Specialist from 2012 to 2015. Her varied roles contributed to her expertise in quality assurance and customer service.
Experience at Mphasis
Jisha Velayudhan worked at Mphasis as a Delivery Module Lead from 2015 to 2017. In this role, she was responsible for overseeing delivery processes and ensuring that project requirements were met. Her experience at Mphasis further enhanced her skills in managing teams and delivering quality service.
Educational Background in Physics
Jisha Velayudhan studied at Savitribai Phule Pune University, where she earned a Bachelor of Science degree in Physics. This educational background provided her with a strong foundation in analytical thinking and problem-solving, which are essential skills in her quality assurance career.
Quality Assurance Responsibilities
Throughout her career, Jisha Velayudhan has been involved in various quality assurance responsibilities. She developed and reviewed information security system policies, plans, and baselines. Additionally, she worked collaboratively with teams to ensure proper artifact collection and provided clients with examples that met assessment requirements. Her role included reviewing security logs to ensure compliance with policies and identifying potential anomalies.