Jonathan Mateo
About Jonathan Mateo
Jonathan Mateo is an HR Manager with a diverse background in human resources and customer service. He has held various positions in multiple companies since 2010, including roles at Editora Listín Diario and WATU RD, and has a Bachelor's Degree in Industrial and Organizational Psychology from Universidad Autónoma de Santo Domingo.
Current Role as HR Manager
Jonathan Mateo has been serving as an HR Manager at Confidential since 2022. In this role, he oversees various human resources functions, including recruitment, employee relations, and performance management. His experience in HR management allows him to implement effective strategies that enhance workplace culture and employee engagement.
Previous Experience in Human Resources
Before his current position, Jonathan Mateo gained significant experience in human resources through various roles. He worked as an Analista de Recursos Humanos at WATU RD from 2021 to 2022, and as an Analista de RR. HH. at the Ministerio de Medio Ambiente y Recursos Naturales for two months in 2022. His earlier positions included roles at Editora Listín Diario, where he served as Pasante Recursos Humanos and Asistente Registro y Control.
Educational Background in Psychology
Jonathan Mateo studied Industrial and Organizational Psychology at Universidad Autónoma de Santo Domingo, where he earned his Bachelor’s Degree. His education spanned from 2010 to 2020, equipping him with knowledge and skills relevant to human behavior in organizational settings.
Diverse Work History
Jonathan Mateo has a diverse work history that includes roles in customer service and support. He worked at Convergys as a Customer Support Professional I from 2013 to 2016 and held positions at Alorica as a customer service representative and technical support representative from 2020 to 2021. His early career also included roles at Spectrum Resorts and Hipermercados Olé.
Professional Development and Skills
Throughout his career, Jonathan Mateo has developed a range of skills pertinent to human resources and customer service. His experience across various industries has provided him with a comprehensive understanding of employee management and customer relations, which he applies in his current HR role.