Karina D.
About Karina D.
Karina D. is an Information Technology Business Analyst with a background in English linguistics and management. She has extensive experience in business analysis, having worked for various companies in roles that enhance development processes and improve team coordination.
Work at Confidential
Karina D. has been serving as an Information Technology Business Analyst at Confidential since 2020. Her role involves analyzing business needs and requirements, contributing to the development of IT solutions, and enhancing operational efficiency. Based in Dubai, United Arab Emirates, she applies her extensive knowledge in business analysis to support various projects and initiatives within the organization.
Previous Work Experience
Before her current position, Karina D. held multiple roles in the technology sector. She worked at ScienceSoft as a Business System Analyst and Product Owner from 2018 to 2020. In this capacity, she proactively tested new functionalities and provided feedback to ensure high feature quality. Prior to that, she served as a Salesforce CRM Business Analyst at ScienceSoft from 2017 to 2018, where she introduced bug triage sessions to gather user feedback. Additionally, she worked as an Information Technology Account Manager at Smartpro LLC from 2013 to 2016.
Education and Expertise
Karina D. holds a Bachelor's degree in English Linguistics from Minsk State Linguistic University, where she studied from 2012 to 2017. She also completed a Bachelor's degree in Management and International Economics at the Academy of Public Administration under the aegis of the President of the Republic of Belarus from 2009 to 2014. Furthermore, she studied Business Analysis at ITMINE, enhancing her expertise in the field.
Achievements in Business Analysis
Throughout her career, Karina D. has implemented several initiatives to improve business analysis processes. At ScienceSoft, she developed custom Jira workflows and issue types to enhance requirements management. She created a competence matrix for business analysts to improve skill measurement within the department. Additionally, she reduced information requests by 70% by establishing a comprehensive product knowledge base and facilitated consistent information provision through templates and questionnaires.