Khoulod Aldhfeer
About Khoulod Aldhfeer
Khoulod Aldhfeer is a Technical Support Engineer with a Bachelor's degree in Computer and Information Systems Security from the University of Jeddah. She has experience in IT support and technology solutions, having worked at Chalhoub Group and My Clinic KSA.
Current Role as Technical Support Engineer
Khoulod Aldhfeer currently serves as a Technical Support Engineer at a confidential organization in Jeddah, Makkah, Saudi Arabia. She has been in this role since 2023. In her position, she focuses on providing technical support and ensuring the effective use of technology within the organization. Her responsibilities include troubleshooting technical issues and enhancing user experience through effective problem resolution.
Previous Experience at My Clinic KSA
Prior to her current role, Khoulod Aldhfeer worked as an IT Support Specialist at My Clinic KSA from 2022 to 2023. During her tenure, she provided IT support services, addressing technical challenges faced by users and ensuring the smooth operation of IT systems. Her experience in this role contributed to her understanding of healthcare technology needs.
Experience at Chalhoub Group
Khoulod Aldhfeer was employed as a Sales Specialist at Chalhoub Group from 2019 to 2021. In this role, she engaged with customers and supported sales initiatives. Her experience in sales provided her with insights into customer needs and the importance of aligning technology solutions with business objectives.
Educational Background in Computer and Information Systems Security
Khoulod Aldhfeer earned her Bachelor's degree in Computer and Information Systems Security/Information Assurance from the University of Jeddah. She studied from 2017 to 2021, gaining foundational knowledge and skills in information security and technology management. This educational background supports her current technical roles.
Skills and Expertise
Khoulod Aldhfeer possesses skills in system training and enhancing team capabilities in technology adoption. She has expertise in Microsoft Dynamics and CRM systems, which aids her in aligning technology solutions with business objectives. Her technical skills are complemented by her experience in providing support and training to users.