Litty Raj
About Litty Raj
Litty Raj is a Strategic Account Manager with extensive experience in client relationship management and marketing operations across various companies in Dubai and India. With a background in Lean Six Sigma and proficiency in multiple marketing tools, Raj has a strong focus on process improvement and customer satisfaction.
Current Role as Strategic Account Manager
Currently, Litty Raj serves as a Strategic Account Manager at a confidential organization in Dubai, United Arab Emirates. In this role, which began in 2023, she focuses on managing key accounts and developing strategic relationships to drive business growth. Her expertise in account management allows her to effectively address client needs and enhance service delivery.
Previous Experience in Client Relationship Management
Litty Raj has extensive experience in client relationship management, having worked at GEEKS as a Client Relationship Manager from 2018 to 2022 in Dubai. Her role involved fostering strong client relationships and ensuring customer satisfaction. Additionally, she served as a Client Support Specialist at Heroleads for six months in 2018, further enhancing her skills in client engagement.
Background in Marketing Operations
Litty Raj has a solid background in marketing operations, primarily during her tenure at SunGard, now part of FIS. She held various positions from 2010 to 2016, including Senior Associate in the Marketing Operations Data Enrichment Team and Social Media, Custom Research & Content Strategy Manager. Her roles involved managing marketing campaigns and enhancing operational efficiency.
Educational Qualifications and Certifications
Litty Raj holds a Bachelor of Science degree in Genetics from Garden City College, which she completed from 2005 to 2008. She also studied Lean Six Sigma at Anexas Six Sigma Global Consultancy, achieving a Black Belt certification in 2012. Additionally, she has a certification in Manual and Automation Software Testing from Software Technology Group International Limited.
Skills in Digital Marketing and Technology
Litty Raj is currently studying Advanced Digital Marketing at Lavenir Institute of Professional Studies since 2015. She is proficient in various tools such as Salesforce, Marketo, Kapost, and Kaltura, which she uses to manage and optimize data, campaigns, and projects. Her technical skills complement her marketing expertise, enabling her to deliver effective solutions.