Muhammad Jahanzaib Khan
About Muhammad Jahanzaib Khan
Muhammad Jahanzaib Khan is a Senior Sales Executive with a strong background in customer service and business development. He has consistently received high customer ratings and has played a key role in mentoring new employees.
Current Role at Confidential
Muhammad Jahanzaib Khan currently holds the position of Senior Sales Executive at Confidential, where he has been employed since 2020. In this role, he focuses on driving sales and enhancing customer relationships. His contributions have led to a significant positive impact on customer satisfaction, as evidenced by the high ratings he has received.
Previous Work Experience
Prior to his current role, Muhammad Jahanzaib Khan worked at several organizations. He served as a Lead Generation Executive at Pinnacle Enterprise from 2017 to 2019, where he developed skills in generating leads and customer engagement. He then transitioned to Tribe Consulting (Pvt.) Ltd. as a Customer Support Executive for five months in 2019. Following that, he worked as a Business Development Specialist at Ossols Private Limited for four months in 2020.
Education and Expertise
Muhammad Jahanzaib Khan is pursuing a Bachelor of Science in Computer Science (BSCS) at Sir Syed University of Engineering & Technology (SSUET), a program he has been enrolled in since 2019. His educational background complements his professional experience, providing him with a solid foundation in technical and analytical skills relevant to his roles in sales and customer support.
Customer Satisfaction and Mentorship
Throughout his career, Muhammad Jahanzaib Khan has achieved notable customer satisfaction metrics, receiving over 90% positive ratings from clients across various companies. He has also played a key role in team development by onboarding and mentoring more than 10 new employees, demonstrating his commitment to fostering a collaborative work environment.
Achievements in Customer Retention
In his previous roles, Muhammad Jahanzaib Khan achieved a customer retention rate that was 20% above the industry average. This accomplishment highlights his effectiveness in maintaining client relationships and ensuring customer loyalty, which is crucial in sales and business development.