Rana Al Aloula
About Rana Al Aloula
Rana Al Aloula is a Customer Success Manager with strong analytical skills and a background in the food and beverages industry. She has worked at Confidential since 2020 and previously held roles at ALJOMAIH BOTTLING PLANTS and SAGIA.
Work at Confidential
Rana Al Aloula has been serving as a Customer Success Manager at Confidential since 2020. In this role, she utilizes her strong analytical skills to evaluate customer needs and enhance service delivery. Her responsibilities include managing customer relationships and ensuring satisfaction, which are critical for the success of the organization. Based in Riyadh, Saudi Arabia, she has contributed to the company's customer success initiatives for four years.
Previous Experience at ALJOMAIH BOTTLING PLANTS
Before joining Confidential, Rana Al Aloula worked at ALJOMAIH BOTTLING PLANTS for six years, from 2014 to 2020. She held two positions during her tenure: Sales Capability Executive from 2014 to 2017 and CMF Supervisor from 2017 to 2020. In these roles, she gained valuable experience in the food and beverages industry, which supports her current position in customer success management.
Educational Background
Rana Al Aloula studied at AlYamamah University, where she earned a Bachelor of Business Administration (BBA) with a focus on quality management from 2007 to 2012. Additionally, she attended altarbia alnamothajya, further enhancing her educational qualifications. This academic background provides her with a solid foundation in business principles relevant to her career.
Expertise in Business Planning and Development
Rana Al Aloula possesses expertise in business planning and development, which is essential for her role as a Customer Success Manager. This expertise allows her to effectively manage customer success initiatives and align them with organizational goals. Her analytical skills further support her in understanding customer needs and improving service delivery.
Early Career Experience
Rana Al Aloula began her career as a Trainee at SAGIA in 2013, where she gained initial exposure to the business environment for three months. This early experience laid the groundwork for her subsequent roles in the food and beverages industry, contributing to her professional development.